Shipping Policy

Delivery Information

Domestic Shipping (Singapore)

  1. Delivery Charges :  $7.00 per delivery (Charges may change without prior notice.) We do not ship to Airport Terminal and cargo centre, Jurong island, Military camp, Offshore island, PSA Terminals, PO Boxes, Ports, Shipyards.  

  2. Please sign and return the "Delivery Note" to the delivery person at the time you receive the products. 

  3. Delivery Time - Approximately 3 to 5 working days 

We use 3rd party couriers and do not own any of them. Therefore we are unable to control the date and time deliveries are made. Request for a specific delivery date and time are made at best effort basis only and are subjected to the courier company's efficieny and service standard. Tracking Code will be provided once it is been sent out, you can trace your item whereabout via their respective website by keying in the tracking code.

International Order

  1. Delivery Charges are calculated by actual weight. International postage is sent to Direct Link** around 3 to 5 working days, following which Direct Link will ship out to recipient.

  2. Delivery Time - Approximately 15 - 30 working days depending on the order's shipping address. We will send you the tracking number and tracking URL via email.

  3. Delivery time may be delayed during festive periods. 

  4. Buyer is responsible to ensure that the product can be lawfully imported to destination country before placing any orders and is to bear all relevant charges on shipping, import and custom duties.
  5. The amount of shipping charges shown was estimated so there may be circumstances that we will contact you again for additional shipping charges.


* If you do not receive your tracking number and any notification from us, please email us at support@toymana.com.
* You must ensure that the address provided is correct. We do not take any responsibility for wrong address provided.
* You must pay for full delivery charges if there is re-delivery arrangement.

**Terms and Conditions of Direct Link apply

Self Pick Up

1.  A confirmation email will be send to you when the items has been packed and ready for collection.

2.  Print out the email to collect your item from the address stated below.

Address: Newborn Marketing Pte Ltd

1 Kaki Bukit Road 2, Eunos Warehouse Complex ,#03-01 Singapore 417835

Operating Hours: Mon - Fri : 9am - 6pm 

Sat, Sun and Public Holiday Closed


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